Shipping policy
Shipping Policy
At FunkiFlux, we are committed to delivering your Mice, Headphones, and Controllers with reliability and efficiency. This policy outlines our standard shipping procedures for all orders placed on our online store.
Shipping Method
We offer a single, streamlined shipping option: Standard Shipping. This method is applied to all orders automatically and cannot be changed or upgraded. Your order will be processed and dispatched using our trusted carrier partners to ensure safe and timely delivery.
Shipping Costs
Shipping fees are calculated based on the total weight and dimensions of your order, as well as the delivery destination. There are no free shipping promotions or waivers available. The exact shipping cost will be displayed at checkout before you complete your purchase. Please review the total carefully before confirming your order.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Time
Delivery times vary depending on your location. Estimated delivery windows are as follows:
- Domestic orders: 5–10 business days after dispatch.
- International orders: 10–20 business days after dispatch, subject to customs clearance and local postal services.
Please note that these are estimates and not guaranteed. FunkiFlux is not responsible for delays caused by weather, customs, or carrier issues beyond our control.
Order Tracking
Once your order is shipped, you will receive a tracking number via email at the address you provided. You can use this number to monitor your package's progress through our carrier's website. If you do not receive tracking information within 5 business days of placing your order, please contact us at [email protected].
Shipping Restrictions
We currently ship to most countries and regions. However, some remote areas or locations with specific import restrictions may not be eligible for delivery. If your address is not serviceable, we will notify you promptly and issue a full refund for the order. We reserve the right to cancel orders that cannot be shipped to the provided address.
Lost or Damaged Packages
FunkiFlux takes great care in packaging your items to prevent damage during transit. If your package arrives damaged or is lost in transit, please contact our support team at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please email us at [email protected]. Our team is here to help.